30-Day Guarantee

We’re committed to ensuring you love your jewelry. Our 30-Day Guarantee provides you with peace of mind, giving you the flexibility to return or exchange items within 30 days of delivery.

What Our 30-Day Guarantee Covers

Our 30-Day Guarantee allows you to:

• Return an Item: If you're not satisfied, simply initiate a return within 14 days of delivery and make sure we receive the item within 30 days for a full refund.
• Exchange an Item: Prefer something different? You can exchange your purchase for an item of equal or lesser value, as long as it’s returned within the guarantee period and in original, undamaged condition.

How to Use the 30-Day Guarantee

1. Contact Us: Reach out to us within 14 days of receiving your order to initiate the return or exchange.
2. Prepare Your Item for Return: Ensure your item is in its original condition, with no signs of wear, damage, or alteration.
3. Ship the Item Back: Once your return or exchange is approved, you’ll receive instructions on where to send your item. Please make sure we receive it within 30 days of the original delivery date.

Please note that shipping costs for returns are the customer’s responsibility, except in cases of a defective or incorrect item.

Items Not Covered by the 30-Day Guarantee

• Custom or personalized items are not eligible for return.
• Items that show signs of wear, damage, or alteration cannot be accepted.

Refund Process

Once we receive your return and inspect the item, we’ll process your refund. Refunds are issued to the original payment method and may take up to 5-10 business days to appear, depending on your bank.

Questions? We’re Here to Help!

If you have questions about our 30-Day Guarantee or need help with a return or exchange, please don’t hesitate to reach out. Contact us for assistance.

Thank you for shopping with us! Your satisfaction is our priority, and our 30-Day Guarantee is here to ensure you love every piece you purchase.