Returns & Exchanges
We want you to be completely happy with your purchase! If you’re not satisfied, our Returns & Exchanges policy is here to make the process easy and stress-free.
Return Policy
- Return Window: Initiate a return within 14 days of delivery, and ensure the item reaches us within 30 days for a full refund.
- Condition Requirements: Items must be returned in their original, unworn condition, with no signs of wear or damage, and in the original packaging.
- Non-Returnable Items: Custom or personalized items are not eligible for return.
How to Start a Return:
- Contact Us: Message us within 14 days of receiving your order to begin the return process.
- Prepare Your Package: Securely package the item to prevent damage in transit.
- Ship the Item Back: We’ll provide instructions on where to send your item. Return shipping costs are the responsibility of the customer, except for cases where we made an error or the item arrived damaged.
Refunds are issued to the original payment method once the item is received and inspected. Please allow 5-10 business days for the refund to process.
Exchange Policy
We offer exchanges within the 30-day guarantee period for items of equal or lesser value. Here’s how it works:
- Eligibility: Items must be returned in their original, undamaged condition.
- Exchange Window: Exchanges must be initiated and received within 30 days of delivery.
How to Start an Exchange:
- Contact Us: Email us here to request an exchange.
- Prepare Your Item: Make sure the item is unworn, undamaged, and securely packaged.
- Ship the Item Back: We’ll guide you through sending it to us and assist with selecting a new item.
Note: You will be responsible for shipping costs associated with sending the item back, but we cover the shipping costs for your replacement item.
Damaged or Incorrect Items
If your item arrives damaged or is not what you ordered, please contact us within 48 hours of delivery here. We’ll make it right by offering a replacement, exchange, or refund at no additional cost to you.
Contact Us
For further assistance with your return or exchange, please reach out to us. We’re here to help!