Shipping Policy
Thank you for shopping with us! Here’s everything you need to know about our shipping process:
Processing Time
- All orders are processed within 1-2 business days.
- During peak times (such as holidays or promotions), processing times may be slightly extended.
- You will receive a confirmation email with tracking details once your order is shipped.
Shipping Options and Delivery Times
We offer multiple shipping options at checkout to ensure you receive your order as quickly as you need:
- Standard Shipping: Typically arrives within 3-7 business days.
- Priority Shipping: Typically arrives within 1-3 business days.
- Priority Express Shipping: Typically arrives within 1-2 business days.
Delivery times may vary based on your location, the shipping carrier, and any external factors.
Shipping Rates
Shipping costs are calculated at checkout and vary based on the shipping method and destination. We strive to keep our rates competitive to ensure an affordable experience for our customers.
International Shipping
We do offer international shipping! International delivery times and rates vary based on the destination and selected shipping option. Please be aware that orders shipped outside of the United States may be subject to customs fees or import taxes, which are the buyer’s responsibility.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. Use this tracking information to follow your package’s journey. Please note it may take up to 24 hours for tracking updates to appear.
Delayed or Lost Packages
While we work with reliable carriers, occasional delays can occur due to circumstances beyond our control, such as weather events, natural disasters, or carrier delays. If your package hasn’t arrived within the estimated delivery window, please:
- Check the tracking details to see if there are any updates.
- Verify that your address was correct on the order.
- Contact our support team for assistance. If a package is lost or significantly delayed, we’ll work with you to resolve the issue, including arranging a replacement if necessary.
Address Changes
Please double-check your shipping address before placing an order. We cannot change the address once an order has been shipped. If you notice an error in your address, please contact us as soon as possible after ordering.
Shipping During Peak Periods
During busy seasons, such as the holiday period, please expect slight delays in processing and shipping times. We appreciate your patience and understanding during these times.
Contact Us
If you have any further questions about our shipping policy or need help with an order, please feel free to reach out to our support team.
Thank you for choosing us for your jewelry needs! We’re committed to making your shopping experience smooth and reliable.